Reputation Town

Rogers’ handling of the communications side of the recent service outage

In this episode, we do a bit of a deep dive into Rogers' handling of the communications elements of its recent, massive service outage. 

LIV Golf vs the PGA, TTC’s canned messaging and the Muzzo hospital naming controversy

Is an institution such as a university or hospital ever required to remove the name of a large donor from one of their buildings? Mackenzie Health found itself facing this question earlier this week. And as the battle between LIV Golf and the PGA heats up, what are the reputation implications for the various parties? In the wake of a troubling attack on the Toronto Transit System, John and Warren chat about the TTC's public statement and whether or not it hits the mark. And there's also a little feel-good story for all you animal lovers. 

Ontario election, Depp vs. Heard and the implications of ignoring media requests

In this episode, John and Warren talk about the media relations aspects of the recent Ontario election, the fallout from the Johnny Depp trial and the implications of companies that ignore media requests when there's a crisis taking place. Why do so many companies do it? Is it a smart call? And if not, what should they be doing instead?

CNN+, the Johnny Depp trial, Dolly Parton and Freshii’s virtual cashier

In this episode, Warren and John ramble about a few of the reputation management stories in the news these past few weeks, including the controversy around Freshii's new offshore, virtual cashier, short-lived CNN+, the reputational impacts of the Johnny Depp/Amber Heard defamation trial and Dolly Parton's impeccably cultivated reputation. 

Breaking down the reputational fallout from The Slap

In this episode, we talk about the reputational aspects of the recent incident between Will Smith and Chris Rock at the Academy Awards. 

The PR war in Ukraine, a CEO’s sexist conference comments, the Pay Gap App and Disney versus DeSantis

In this episode, John and Warren ramble about who's winning the PR war in Ukraine, the CEO who lost his job after making sexist comments at a conference, the Pay Gap App and what tech like this means for public-facing organizations, the Disney vs. DeSantis controversy and former NHL referee Tim Peel's tweet one year after losing his job to a hot-mic gaffe. 

EP21: The Spotify/Neil Young situation, truckers vs. Terry Fox and the All-In pod kerfuffle

This week, John and Warren chat about the controversy around one of the All-In podcast's hosts, the Terry Fox Foundation's response to protestors messing with the Terry Fox statue in Ottawa and, of course, the ongoing saga involving Spotify, Joe Rogan, Neil Young, etc. 

EP20: Our picks for the reputation winners and losers of 2021

In our 20th episode, we chat about Jon Stewart's tiff with Newsweek, Peloton's recent Sex and the City problems and our picks for the reputational winners and losers of 2021. 

E19: A deep dive on the Alec Baldwin 20/20 interview

We were delighted to welcome back our friend Molly McPherson to join us for this episode. We chatted about the CEO who fired 900 employees over Zoom, Chris Cuomo's termination from CNN and we wrapped up the episode with a detailed breakdown of Alec Baldwin's sit-down interview with George Stephanopoulos. We hope you enjoy this episode of the podcast. 

E18: Facebook‘s name change, the Rogers family drama, Dave Chappelle & Netflix, Kyle Beach and the Chicago Blackhawks

In this episode, John and Warren talk about Facebook changing its name to Meta, the pocket dial that set off a boardroom drama for Rogers, Netflix's response to the Dave Chappelle controversy and the various responses/statements regarding the Kyle Beach and Chicago Blackhawks story in the NHL.