Reputation Town

Jake Tapper flogs a book, No Greatness for the Leafs, Outdoor Boys creator quits YouTube and more

This week, John and Warren talk about Jake Tapper's new book and the accusations that he was part of the journalistic coverup he's highlighting, MLSE's handling of yet another disappointing year for the Toronto Maple Leafs, YouTube creator Luke Nichols (Outdoor Boys) quits the platform at the peak of his fame to focus on his family, murky water in Stoney Creek during labour disruption and is Tom Cruise the last real action movie hero?

Coinbase, Frontier Airlines, NHL owner reprimanded for tweet, Toronto councillors' 24% pay raise

We hit on a bunch of stories this week, including Coinbase flipping the script on hackers trying to extort the company, the viral customer service video from Frontier Airlines, NHL owner Doug Cifu reprimanded by the league for getting into a Twitter battle with a fan, Walmart says it will have to increase prices because of tariffs, Toronto City councillors give themselves a hefty pay raise, Tim Horton's sliding quality, Bernie Sanders justifies flying private and a Nova Scotia police news conference about two missing children starts on an interesting note. 

The new Pope's PR, Poilievre drops the ball, Belichick's odd interview, the Diddy trial, Michelle Obama's podcast

This week, we break down some of the more recent PR stories in the headlines, including the communications from the Vatican around the new Pope, the curiously low viewership numbers for Michelle Obama's new podcast, Ron MacLean appears to be on a reputation management tour, what happens if you're a celebrity who's named during the Diddy trial, Pierre Poilievre drops the ball in stunning fashion and a former Facebook/Meta insider has a best-selling book talking about some of the company's shady practices. 

LA Mayor's media freeze-up, upside down airplanes, trade wars, Mike Meyers and Wayne Gretzky

In this episode, we catch up on some of the stories of the recent past, including LA Mayor Karen Bass's on-camera freeze-up in response to the California wildfires, Delta's handling of the upside-down plane crash in Toronto, Trudeau's handling of the trade war with the US and a look at some Canadian celebrities making headlines, including Mike Meyers and Number 99. 

2024 Wrap-Up: Top PR crisis stories of the year with guest Molly McPherson

This week, we welcome back our friend Molly McPherson to help us wrap up 2024 and break down some of the top PR crisis stories. We didn't discuss our topics with each other ahead of time, so in this episode, you're getting our real-time reactions and breakdowns to these stories, including the strategies behind them (or lack thereof) and any lessons learned. Thanks to Molly for joining us and we hope you enjoy this year-end episode. 

Mean Toronto librarians, Biznasty defends restaurant staff, the Canada Post Strike lingers and more

This week, John and Warren talk about the ongoing Canada Post strike and the damage it's causing, both to Canadians and to the organization's brand, Paul Bissonnette steps up to defend Arizona restaurant staff and finds himself in a 6 on 1 brawl, Paul Krugman retiring from the NYT and how he'll be remembered, Toronto Public Library gets itself into hot water after a staffer refused to let a lost young girl use a phone to call her mother, journalist Taylor Lorenz makes a post apparently celebrating CEO killings and more. 

Jaguar's rebrand, Jake Paul vs Mike Tyson and BlueSky's big moment

This week, John and Warren talk about the controversial rebrand from Jaguar, the reputational implications from the Jake Paul and Mike Tyson fight, including for Netflix, which had technical trouble serving its live audience, Space X's COO answering questions about government contracts and the move millions are making to social media platform BlueSky. 

US Presidential Election recap, RIP Mike Bullard and McDonalds' E. coli crisis

In this 50th episode of the Reputation Town podcast, we do a breakdown of the US Presidential election, looking specifically at the elements of media relations, whether podcasts have eclipsed mainstream media, etc. We also discuss the complicated legacy of comedian and former late-night talk show host Mike Bullard, who recently died at the age of 67. And finally, we look at McDonalds' effective handling of its recent E. coli contamination crisis. 

Pre-election pod with special guest Molly McPherson

With four days to go before the US Presidential Election, we're joined by our good friend Molly McPherson to discuss the presidential campaigns, each candidate's use of the media, the role podcasts will play in this year's election, the controversy around the 'garbage' comments and, finally, each of us gives our prediction of what we think will happen on Nov. 5th. Hope you enjoy this episode! 

Grading Kamala's media work, TD's $3B fine, Dave Grohl's side baby, Quantas subjects passengers to R-rated movie

In this episode, we catch up on some stories from the past few weeks, including Dave Grohl's confession about having a baby outside his marriage, Samsung's apology for missing its earnings estimate, Quantas forces an entire plane full of passengers to watch an R-rated movie, TD is fined US$3 billion for failing to live up to its anti-money laundering requirements and the bulk of this episode (the latter half) is spent analyzing the media relations performance of presidential candidate Kamala Harris over the past few weeks. Hope you enjoy this episode of Reputation Town!